How to help protect your mobile device while traveling

Rear view of female backpacker.

Heading out of town? A few simple habits can help you keep your personal and financial information more secure before you leave, while you’re away, and when you get back.

Travel planning often focuses on logistics like flights, accommodations, and packing. But it can also be a good time to think about how you’ll help protect your personal and financial information while you’re away.

Using unfamiliar networks, relying more heavily on mobile devices, and sharing more information online can create additional opportunities for cyber risk. Because your cellphone and mobile devices often hold the most personal and financial information, taking a few steps to help protect them can help safeguard privacy and reduce potential disruptions.

Before you go

A little preparation can go a long way in helping reduce risk while you’re away.

  • Update your devices. Install the latest updates on your phone, laptop, tablet, and other devices to help address known vulnerabilities.
  • Add an extra layer of security. Turn on multi‑factor authentication for key accounts (especially email and financial apps) so sign‑ins require more than a single password or Face ID.
  • Back up important information. Save key files, photos, and contacts to a secure cloud service or external drive in case a device is lost or compromised.
  • Limit what you bring. Travel with only the devices and information you truly need, like your phone, passport, credit cards, etc.
  • Use trusted sources. Book and manage reservations through official apps and websites to avoid fraudulent look‑alike sites.
  • Don’t announce your plans. Refrain from sharing on social media that you’re going on vacation, as this could alert others that your home may be vacated for a few days.

While you travel

Staying mindful of how you connect and share information can help protect your devices on the move.

  • Protect your connections. Avoid public Wi‑Fi when possible. If you need it, use a virtual private network (VPN) to help secure your connection. Turn off automatic Wi‑Fi, Bluetooth, and location services so your device connects only when you choose.
  •  Secure your mobile devices. Use strong passwords, PINs, or biometric features to lock your devices. Keep devices with you when you can — especially in airports, hotels, and other public places. Avoid public USB charging stations, which can expose devices to risk.
  • Be cautious with messages and prompts. Be cautious with unexpected emails, texts, or app notifications that pressure you to act quickly or share personal information. Don’t connect unknown accessories or devices to your phone or laptop.
  • Think before you share. Consider posting travel details and photos after you return. Real‑time sharing can reveal your location and routines.

After you return

A quick review of your accounts and devices can help you spot and address issues early.

  • Monitor your accounts. Review bank, credit card, and other financial accounts for unusual activity.
  • Review your devices. Watch for unfamiliar apps, alerts, or performance changes that could signal a problem.
  • Report concerns promptly. If you notice suspicious activity, contact your advisor or contact Wells Fargo as soon as possible.

A simple step toward greater protection

A few thoughtful precautions can help protect your personal information, financial accounts, and privacy while you travel. Plan ahead and stay mindful along the way so you can focus more on your trip and less on potential risks.